Business Online App is available from the official app stores and uses the same Microsoft 365 sign-in as Business Online. What you see and can do in the app is governed by your role in Business Online.
Download and installation
The app is available in the official app stores:
| Platform | Availability |
|---|---|
| iOS | Apple App Store — search for "Business Online" |
| Android | Google Play — search for "Business Online" |
Requirements
- An active Business Online licence and a Business Online App licence for your company
- A Microsoft 365 account with access to Business Online
- Internet connection for sign-in and synchronisation
- iOS 15+ or Android 10+
Sign-in
The app uses the same Microsoft 365 sign-in (Entra ID) you use for the rest of Business Online. This means your IT department does not need to set up additional user accounts for the app. There is one small caveat: the IT department must actively approve the first sign-in via the app.
How to sign in
- Open Business Online App
- You are greeted by a welcome screen with the Business Online logo
- Tap Sign in
- You are redirected to the Microsoft sign-in page
- Enter your email address and password
- Complete any multi-factor authentication (MFA) step
- You are redirected back to the app and see the home screen
The app remembers your sign-in between sessions. When you reopen the app, the authentication token is renewed automatically so you don't have to sign in again.
Sign out
To sign out, use the sign-out function in the app's settings. You will need to sign in again the next time you open the app.
Access management
The app itself operates with two roles. All users see the same app and can perform all tasks needed in the field — reporting, checklists, tasks, workflows, governing documents, and personnel functions. System administrators have the same options in the app, but can additionally manage certain features via the Business Online platform.
| Role | Permissions |
|---|---|
| All employees | Access to all features in the app: My Profile, news, Functions Overview with tasks, checklists, reporting and workflows, plus governing documents |
| System administrator | Same as all employees, plus the ability to manage the app via the Business Online platform (custom tiles in Tile Manager, checklist templates in Template Manager, etc.) |
Which specific items you see in the app (e.g. which projects, which approval tasks, which governing documents) depends on your permissions in Business Online — exactly as on the web. A change in permissions takes effect immediately in the app.
📄 See also: Access in Business Online
Multi-tenant — multiple companies
If you work for or with several companies that use Business Online (e.g. consultants, subsidiaries) you can add multiple tenants to the same app. This requires that the same Microsoft 365 account is used across the tenants.
Alias usernames are not supported. You must sign in with your primary username (User Principal Name) in Entra ID — that is, the actual account in your own organisation, not an alias address.
Add a tenant
- Open tenant settings from the menu
- Select Add tenant
- Sign in with your Microsoft 365 account against the new environment
- The tenant is added to your list
Switch between tenants
- Open the tenant selector
- Select the desired tenant from the list
- The app refreshes with data from the selected tenant
- The logo at the top of the app changes to the active tenant's logo
All data in the app (news, projects, checklists, tasks) shows information from the active tenant. When you switch tenant the view resets and data from the new tenant is loaded.
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